6月初注册的esim，今天19点收到giffgaff邮件 
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用这个地址去申诉： Ask an agent 
10分钟就回复了5个工作日内退回余额： 
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我的申诉模板： 
Dear giffgaff Team, 
I am writing regarding the email I received stating that my service (mobile number ending in 3047) will be disconnected due to extended use outside the UK. 
My account/number is 7768423047. 
To clarify my situation: I original subscribed to your plan while studying in the UK....